Requesting Materials for Delivery
Distance Education Students living OUTSIDE the Sydney Metropolitan area including Macquarie University students living overseas can use this service.
1. Electronic Requests
| 2. Fax Requests
| 3. Mail Requests
| Contact Us
| Document Supply FAQs
Using the Virtual Document Xchange
1. Electronic Requests
Electronic requesting is the preferred method of requesting items from the Distance Education service.
Make A Request
Registered Users
First Time Users click here - Register then make requests
User Guide and Online Tutorial
The Online User Guide [pdf] are available to assist Distance Education students.
There is also an Undergraduate VDX Online Tutorial and a Postgraduate VDX Online Tutorial.
The VDX Online Tutorial is a Flash file and requires Macromedia Flash usually available on your PC. Macromedia Flash is also available from Macromedia.
Tiff Viewers
Click here for information on TIFF Viewers (Please note: Netscape 6.2.2 should be used for Macintosh computers as MSIE 5.2 is not supported)2. Fax Requests
- Requests may be faxed on (02)9850 7590, 24 hours a day, 7 days a week.
- Include a completed Distance Education Fax Request Form to make your requests by fax.
If you would like to receive your material by fax please provide us with your fax number with each request and stipulate at what times your fax is operational (ie 24 hours or business hours only). We will fax articles of 30 pages or less.
3. Mail Requests
Address all correspondence to:
Library
Distance Education Service
Macquarie University NSW 2109
Australia
- Postal requests must be made on the Library Distance Education Service Postal Request Form.
- Please fill in all details. Do not use abbreviations.
- Please sign the Copyright declaration at the bottom of each form.
Contact Us
For technical difficulties while using the VDX request system please contact Just Ask or telephone MQ IT Help on 02 9850 HELP (4357), or Freecall 1800 063 191.
Feedback and enquiries should be directed to: to Kathryn Pearson, Manager Resource Access, 9850 7547, Distance Education Officer, 9850 7558 (freecall 1800 632 743) or Jim Kelly, Document Supply Coordinator, 9850 7895.